Bruce Peninsula Hospice Inc. is certified Level Two with Hospice Palliative Care Ontario
WHAT DOES THIS MEAN?
VISITING HOME HOSPICE VOLUNTEER ACCREDITATION PROGRAM & STANDARDS
The Visiting Home Hospice Volunteer Goal
The goal of the Hospice Palliative Care Ontario Visiting Home Hospice Volunteer Accreditation Program is to ensure the delivery of consistent, high quality home based volunteer hospice palliative care throughout Ontario.
Accreditation is an efficient and effective means of continuous learning and improvement – a provincial benchmark for Ontario hospices. The program is intended to assist each HPCO member in quality improvement efforts as they relate to visiting hospice volunteer client services.
“Not only did the accreditation process enable a cycle of quality improvement for our hospice, it also helped us to recognize our accomplishments and revitalize our sense of team.” – Rick Firth, Executive Director, Bayview Community Hospice
Provincial standards and accreditation enable hospices to assess and evaluate their competence, service delivery, accessibility, safety and continuity of care.
• Are timely and responsive
• Enable integration and continuity of care
• Acknowledge the desire of individuals to stay at home
• Illustrate the need to support informal caregivers
• Reflect commitment to continuous improvement
• Demonstrate accountability and transparency
• Legitimizes the contribution of Visiting Volunteer Hospices
“Implementing the HPCO Standards gave us the opportunity to institute consistent practices which in turn enhanced our organizational confidence and credibility.”
– Maryann Lepage, Executive Director, Sudbury Regional Palliative Care Association
Initiating the use of HPCO standards and achieving Level One and Two Accreditation provides a number of benefits for your hospice and your clients including:
• Validation of your efforts and contributions
• Opportunity for continuous learning and quality improvement
• Legitimizes the role and contribution of the hospice and the volunteer
• Ensures consistent delivery of services and practices which is essential for clients and their families
• Galvanizes and recognizes the team
• Provides outcome measuremet for funders
• Improves risk-management
• Focuses on client-centred care with increased organizational confidence
“Upon completing Level One and Level Two Accreditation, our staff and Board felt a real sense of accomplishment – we celebrated our collective effort!”
– Theresa Greer, Executive Director, Hospice of Peel